We are very happy with our vehicle. We had a good experience at first Kia. Fernando was very good with us. Made us feel at ease. No pressure, polite, kind knowledgeable, going through the finance process with Henry the finance manager was amazing he is extremely knowledgeable, happy person, and patient with our questions.
The vehicles today require a lot of education with all the features and electronics. You’re basically buying a computer with your car, so buying a car earlier in the day leaves more time to work with the sales associate, although they do offer time to come back, which we will probably have to do
KPKelley Persson
GoogleReview
★★★★★Rated 5 out of 5
I just bought a Ford Edge from 1st Kia of Simi Valley and I’m really glad I went in. Joe Tarani was great to work with. The whole experience was straightforward, and I appreciated how quick easy everything was to handle at the dealership. If you’re shopping for a new car, this place is worth checking out.
LILaura Iwansky
GoogleReview
★★★★★Rated 5 out of 5
CBClarissa Bognot
GoogleReview
★★★★★Rated 5 out of 5
Friendly and professional service!
AKAaron Kendrick
GoogleReview
★★★★★Rated 5 out of 5
I bought a 2027 telluride for First Kia. Arlynne was the sales person and she was great! Good experience and would buy from them again.
VHValerie Hamilton
GoogleReview
★★★★★Rated 5 out of 5
Great experience with Kia of simi! I appreciated being updated on my car’s progress and everything being explained to me, happy customer here!
ABarron bojorquez
GoogleReview
★★★★★Rated 5 out of 5
Very fast and helpful.
EMeileen mihalsky
GoogleReview
★★★★★Rated 5 out of 5
PBPrincess Consuela B.
YelpReview
★★★★★Rated 5 out of 5
I just recently bought a 2026 Kia EX Hybrid and Jesus was the BIGGEST help! The process was so seamless and he was very helpful. I was in and out of the dealership within a few hours. Everyone was very kind and I am SOOO happy with my new car. I've had it for a few weeks now and it's still running great! Thank you First Kia.
EKElbert Kim
GoogleReview
★★★★★Rated 5 out of 5
NSN Sigelakis
GoogleReview
★★★★★Rated 5 out of 5
Joe Tarani was the best car salesman my wife, Linda and I have ever dealt with. He was able to answer all our questions, had great knowledge of the car, was very patient and went over all of the details of the car.
AAAnnette Alvey
GoogleReview
★★★★★Rated 5 out of 5
I was really pleased my car Maintenance was completed in a little more than an hour. Thank you so much.
MMMarie M.
YelpReview
★★★★★Rated 5 out of 5
Had a fantastic service visit today. Bought a cargo cover and John walked me through how to put it on and take it off. Above and beyond! And one of the service guys (I think his name is Antonio?) fixed my window, which had some sticker residue on it and did a wonderful job. Definitely found my new Kia service location! Thank you.
JAJuan Jose Almenara
GoogleReview
★★★★★Rated 5 out of 5
It's my second time shopping at 1st Kia but this time was different. Arlynne and Fernando were excellent sales people, no putting any pressure to get the sell, and also presenting alternatives to help me select the best deal.
In regards to the quality if the Kia Sorrento X line, I am impressed, so far.
JAJuan Jose A.
YelpReview
★★★★☆Rated 4 out of 5
It's my second time shopping at 1st Kia but this time was different. Arlynne and Fernando were excellent sales people, no putting any pressure to get the sell, and also presenting alternatives to help me select the best deal. In regards to the quality if the Kia Sorrento X line, I am impressed, so far.
PPPAID 5 STAR REVIEW PROVIDERR
GoogleReview
★★★★☆Rated 4 out of 5
I write positive reviews.
BYByung Kook Yu
GoogleReview
★★★★★Rated 5 out of 5
As always, Brian welcomed me warmly, and once the work was finished, he came to the customer lounge to explain in detail what had been done. Brian is an excellent Service Advisor.
JKJoseph Kim
GoogleReview
★★★★★Rated 5 out of 5
Arlynne or arlenne was amazing! Straight to the point, very personable and relatable, and very nice. I recommend talking to her if you want a great family vehicle.
WDWesley Doss
GoogleReview
★★★★★Rated 5 out of 5
Sang is really good at what he does. Very knowledgeable and informative!
DNDan Nash
GoogleReview
★★★★★Rated 5 out of 5
Technician was able to get me in and on my way fast. I was blown away how quick my service was.
CFCarla Fabian
GoogleReview
★★★★★Rated 5 out of 5
Always had great service on maintenance, can’t speak for the sales room as we purchased our car in Colorado prior to moving here, but the staff has always been polite and friendly. They try to keep price competitive for a reasonable amount considering they are a dealership, and Bryan has always help to keep us informed and communicate cost.
LSlinlin shi
GoogleReview
★★★★★Rated 5 out of 5
ERElle Russ
GoogleReview
★★★★★Rated 5 out of 5
Communication was great, everything was handled smoothly and my experience overall was very positive!
MLMike Locker
GoogleReview
★★★★★Rated 5 out of 5
I drove my Kia Telluride in for service at 1st Kia of Simi Valley and felt taken care of right away. Brian Keelan was knowledgeable and answered all my questions clearly, which really helped me feel confident. The visit was efficient, and I left with peace of mind knowing the work was handled properly. Overall, it was a great experience with a team that pays attention to details. Kudos to Brian he was a great help throughout the process.
AKARUN KAKKAR
GoogleReview
★★★★★Rated 5 out of 5
Excellent Service
SGshanshan GUO
GoogleReview
★★★★★Rated 5 out of 5
We had such a wonderful experience with Eric! From the moment we arrived, he made us feel welcomed and comfortable. He patiently introduced the car to us, explained all the details, and guided us through the test drive without ever making us feel rushed.
When it came time to discuss the price and different options, Eric was incredibly patient. We had many questions and needed time to think things through, but he never showed any impatience. Instead, he took the time to explain everything to us again and again until we truly understood and felt comfortable with our decision.
What impressed us the most was Eric’s patience and dedication throughout the entire process. He stayed with us from the moment we arrived until we finally decided to take the car home that same day. He was even kind enough to go back home with us so we could pick up our check. That truly meant a lot to us and made us feel that he genuinely cared about helping us.
Buying a car can sometimes feel stressful and overwhelming, but Eric made the whole experience much easier, smoother, and more enjoyable. We never felt pressured, and he always gave us the time we needed to make the right decision.
We truly appreciate Eric’s patience, kindness, professionalism, and genuine care for his customers. Thank you, Eric, for taking such good care of us every step of the way. We are so happy with our new car and truly appreciate everything you did for us.
We would absolutely recommend Eric to anyone looking for a wonderful car-buying experience. Thank you again, Eric!
JFJeanne Fayle
GoogleReview
★★★★★Rated 5 out of 5
Excellent service
SGshanshan G.
YelpReview
★★★★★Rated 5 out of 5
We had such a wonderful experience with Eric! From the moment we arrived, he made us feel welcomed and comfortable. He patiently introduced the car to us, explained all the details, and guided us through the test drive without ever making us feel rushed. When it came time to discuss the price and different options, Eric was incredibly patient. We had many questions and needed time to think things through, but he never showed any impatience. Instead, he took the time to explain everything to us again and again until we truly understood and felt comfortable with our decision. What impressed us the most was Eric's patience and dedication throughout the entire process. He stayed with us from the moment we arrived until we finally decided to take the car home that same day. He was even kind enough to go back home with us so we could pick up our check. That truly meant a lot to us and made us feel that he genuinely cared about helping us. Buying a car can sometimes feel stressful and overwhelming, but Eric made the whole experience much easier, smoother, and more enjoyable. We never felt pressured, and he always gave us the time we needed to make the right decision. We truly appreciate Eric's patience, kindness, professionalism, and genuine care for his customers. Thank you, Eric, for taking such good care of us every step of the way. We are so happy with our new car and truly appreciate everything you did for us. We would absolutely recommend Eric to anyone looking for a wonderful car-buying experience. Thank you again, Eric!
EEric
GoogleReview
★★★★★Rated 5 out of 5
They gave the car a wash after. It did need it
BCBarry Cane
GoogleReview
★★★★★Rated 5 out of 5
Everyone really did their best to be of service.
MCmelissa chennault
GoogleReview
★★★★★Rated 5 out of 5
Sang is the reason I come back to your service department. He is explains things in detail and is very knowledgeable. His kind demeanor is always appreciated.
MMMichael Mccann
GoogleReview
★★★★★Rated 5 out of 5
It was just an awesome experience for my wife and me sales lady Arlynne Mandia is the only sales representative to go to!!! And Henry in finance he is also a Rock Star… So thank you First Kia for my amazing hybird Telluride
CMCrystal Mattison
GoogleReview
★★★★★Rated 5 out of 5
Very efficient!
MSMarina S.
YelpReview
★★★★★Rated 5 out of 5
The employees are great! The service is great! The customer service lounge needs to be renovated, and so do the bathrooms, they are not so great.
PPPAID 5 STER REVIEW PROVIDER
GoogleReview
★★★★☆Rated 4 out of 5
I write positive review
NSnicole sutherland
GoogleReview
★★★★★Rated 5 out of 5
PKPete Koutrouba
GoogleReview
★★★★★Rated 5 out of 5
JJana
GoogleReview
★★★★★Rated 5 out of 5
BFBlake Fishman
GoogleReview
★★★★★Rated 5 out of 5
DKDean K.
YelpReview
★★★★★Rated 5 out of 5
Brian Fox and his associate also named Brian run and schedule the service department - I cannot tell you with only words how great the Brians were with my oil change, recall updates and most importantly what a great job they did notifying me on a regular basis on my cars progress - before I could wonder how repair were going, bang, an email updating me on the progress - Simi Kia is lucky to have them as they will help bring business to Simi Kia - they have now made me a new customer but have secured me for future service going forward - thank you to both Brians - you are the best -
GGGareth Greenaway
GoogleReview
★★★★★Rated 5 out of 5
I brought my car in its 8000 mile service and was initially told it would be about two hours. The car was ready to go early, after one hour and fifteen minutes.
KKhaled
GoogleReview
★★★★★Rated 5 out of 5
I had an excellent experience at 1st Kia of Simi Valley. Arlynne Mandia was incredibly helpful, patient, and professional. Johnny Kia worked with me and made the deal happen. I truly appreciate their honesty, great customer service, and support. I’m very happy with my new Kia EV9. Thank you, Arlynne and Johnny Kia! Highly recommended
CWCatherine Ward
GoogleReview
★★★★★Rated 5 out of 5
We were extremely pleased with the service performed on our car. A special shout out to Brian for going above and beyond to do a perfect job. On top of great service, they cleaned our car too. Good as new. Thanks, we will come back to Kia First!
KBKen Bahr
GoogleReview
★★★★★Rated 5 out of 5
Thank you Eric at Kia for working with us and helping us to choose our newest car the Kia Carnival. We love it.
RRebecca
GoogleReview
★★★★★Rated 5 out of 5
Found exactly what I wanted at First Kia Simi Valley. Salesperson was caring and supportive. Got a great deal too!
DSDanielle Silecchio
GoogleReview
★★★★★Rated 5 out of 5
WRWendie Riley
GoogleReview
★★★★★Rated 5 out of 5
Brian took good care of me and made the entire experience an easy one.
MGMoira Giammatteo
GoogleReview
★★★★★Rated 5 out of 5
NTNick Tsui
GoogleReview
★★★★★Rated 5 out of 5
The service you can trust!
RSRick Schwartz
GoogleReview
★★★★★Rated 5 out of 5
Everyone was so knowledgeable, helpful, and friendly.
DKDean Kunicki
GoogleReview
★★★★★Rated 5 out of 5
Both Brians in the service writer positions were excellent - kept me informed as to progress and notification when to anticipate my Tellieide being available for retrieval - car returned clean and washed - costs for service were very reasonable and the assurance that genuine KIA parts were used was a bonus -
And YES there is a Johnny Kia - I ran into him while walking around the showroom - didn't see Mr. PICKLE but maybe he was out to lunch -
KGkaren gonzalez
GoogleReview
★★★★★Rated 5 out of 5
I always receive excellent customer service so this visit was no different than previous visits. Thank you Sang
CECindy Esquer
GoogleReview
★★★★★Rated 5 out of 5
DCDebbie Cohen
GoogleReview
★★★★★Rated 5 out of 5
Thank you to Arlynne Mandia at First Kia of Simi Valley for test driving my new Kia Sportage Hybrid. She was very helpful to give me directions and time to learn about my new car and help me set up the Kia Access to connect to Bluetooth and more features in my car.
AHAnnette Hemera
GoogleReview
★★★★★Rated 5 out of 5
Professional and helpful support. Thank you
JRJ R
GoogleReview
★★★★★Rated 5 out of 5
Ask for Arlynne.
Two weekends ago, my wife and I went shopping for a new car. After looking at Hyundai, we headed to First Kia to check out the Telluride, which was the Kia we were most interested in.
When we arrived, we met Arylnne, who did an excellent job thoroughly showing us the Telluride and explaining its many features. Unfortunately, the power was out in the neighborhood, so we couldn’t review any numbers and had to return the following day.
When we came back, Arylnne had the car ready so we could pick up right where we left off. The lease numbers were reasonable given the vehicle’s price and features, but we still had some concerns about which trim level would be best for us. Arylenne was incredibly patient and took the time to clearly explain and demonstrate the differences between each option. Thanks to her help, we were able to make a confident decision that we felt good about.
We absolutely love our new Telluride. It’s amazing in every way. Arylnne gave us VIP treatment throughout the entire process and made the experience truly top-notch.
If you’re interested in a Kia, I highly recommend visiting First Kia. If you want to work with someone trustworthy, knowledgeable, patient, and committed to treating you well, be sure to ask for Arylenne. She’s excellent!
KMKristine Fajarda Montoya
GoogleReview
★★★★★Rated 5 out of 5
I just picked up my Kia Soul from 1st Kia of Simi Valley, and I’m really glad I went with them. Hossein Tarani helped me feel comfortable with the whole experience, and I appreciated his patience while I made decisions. The dealership was organized and clear, and everything moved along without any hassle. Overall, I left knowing I made a solid choice for my needs.
EMEduardo Miranda
GoogleReview
★★★★★Rated 5 out of 5
AHAdam “Reise” Holguin
GoogleReview
★★★★★Rated 5 out of 5
Always appreciate the weekend availability and thorough services!
LALori Allaire
GoogleReview
★★★★★Rated 5 out of 5
DSDaniel Sosa
GoogleReview
★★★★★Rated 5 out of 5
DDDave Dubb
GoogleReview
★★★★★Rated 5 out of 5
Great Service and care for my vehicle. Will use them again.
RTRay Tarantino
GoogleReview
★★★★★Rated 5 out of 5
Professional and knowledgeable service advisors. On time and excellent customer service.
EKElaine Kamenow
GoogleReview
★★★★★Rated 5 out of 5
Great customer service.
RGRyan Gesas
GoogleReview
★★★★★Rated 5 out of 5
I had a fantastic experience leasing my new Kia K5 at First Kia Simi Valley. Above all, Joseph, Jesus, and Jonny Kia were genuinely kind people who truly wanted to help me get into the right car. They created an incredibly welcoming, no-pressure environment from the moment I walked in, making the entire process smooth, easy, and enjoyable.
They took the time to answer all of my questions, never made me feel rushed, and made sure I was comfortable every step of the way. Their honesty, professionalism, and customer-first approach really stood out. If you’re looking for a dealership that genuinely cares about its customers, I highly recommend First Kia Simi Valley. Thanks again to Joseph, Jesus, and Jonny for such a first-class experience!
DSDavid Schrempf
GoogleReview
★★★★★Rated 5 out of 5
They were very friendly and I was in and out pretty quickly.
JMJanmar M
GoogleReview
★★★★★Rated 5 out of 5
DRDylan Ramonette
GoogleReview
★★★★★Rated 5 out of 5
Super easy and helpful
BCBernadette Charles
GoogleReview
★★★★★Rated 5 out of 5
ALAndrew La
GoogleReview
★★★★★Rated 5 out of 5
My car service experience went very smoothly.
BBrenda
GoogleReview
★★★★★Rated 5 out of 5
When we first pulled up we weren't hounded by sales people and there was no pressure. Great team to work with including The Finance associate Henry, we truly appreciate
Arlynne for all her help in getting everything set up in the car with us.
COConley Oliver
GoogleReview
★★★★★Rated 5 out of 5
KSKirk Spykerman
GoogleReview
★★★★★Rated 5 out of 5
I took my daughter’s Optima in for brake repair. I want to extend a special thanks to Sang, George and Greg for the great service experience. I highly recommend 1st Kia for service.
SVSamuel Velez
GoogleReview
★★★★★Rated 5 out of 5
IGIsaiah Gonzales
GoogleReview
★★★★★Rated 5 out of 5
SCSharon Cohen
GoogleReview
★★★★★Rated 5 out of 5
First Kia Of Simi Valley was terrific for Service my first time there and I was very pleased with how my car was serviced. I will definitely be going back here again and recommend The dealership
GGGuy Glaus
GoogleReview
★★★★★Rated 5 out of 5
I recently had a service done to my 2021 Kia Forte at First Kia. Everything went as it should. Prompt service, chatted about the cars needs and recommendations without it becoming a sales pitch, quoted a price and a time it would be done. They got to work, the service was completed on time and slightly less than I was quoted, and the car was freshly washed. I couldn't ask for anything more than that.
NMNicole Manley
GoogleReview
★★★★★Rated 5 out of 5
GHgail hamilton
GoogleReview
★★★★★Rated 5 out of 5
Sang Bae In the service department is awesome. I live five minutes from a Kia dealer, but I would rather drive to First Kia for my car maintenance.
KPKat Pitt
GoogleReview
★★★★★Rated 5 out of 5
Customer service is amazing. They were very kind to me. They washed my car. They took good care of me. They were very helpful.
DLDana Lozano
GoogleReview
★★★★★Rated 5 out of 5
I have been coming to First KIA for my servicing since I bought my Soul in 2015. They have always provided very good service. The team is honest, professional, efficient and Sang always explains what is needed to be done without any high-pressure upselling. When all is finished, my car runs perfectly, and their pricing is very fair. I will continue to bring my business to First KIA!
KMKevin Monaco
GoogleReview
★★★★★Rated 5 out of 5
Ppatty
GoogleReview
★★★★★Rated 5 out of 5
The service and the staff like Brian are great
NLNancy Loos
GoogleReview
★★★★★Rated 5 out of 5
They are professional. The work is done right and on time. The service reps give timely personalized feedback. I always can get an appointment when I need it. Recommend.
MAMurat Avsar
GoogleReview
★★★★★Rated 5 out of 5
WHWalter Hesse
GoogleReview
★★★★★Rated 5 out of 5
Brian was great. Efficient and professional.
EDElliott Dahl
GoogleReview
★★★★★Rated 5 out of 5
I made my appointment. I had my car in and out and under an hour and a half, very fast and effective service.
LRLaura Roubicek
GoogleReview
★★★★★Rated 5 out of 5
Very good
MDMatt Donnan
GoogleReview
★★★★★Rated 5 out of 5
exemplary service. I have my Kia Telluride service there whenever it needs any work. I am greeted kindly and taken care of in A timely manner. I would recommend for Kia and Simi Valley to anyone.
EDEd Delgado
GoogleReview
★★★★☆Rated 4 out of 5
Things went pretty well. Thanks, guys!
AQAna Quesada-Figueredo
GoogleReview
★★★★★Rated 5 out of 5
Joseph, Jesus and all sales staff were professional and provided me and family help and excellent service.
Would highly recommend place, and went out of there way to help and were very friendly and courteous.
JSJeff Strompf
GoogleReview
★★★★★Rated 5 out of 5
My Kia representative is Brian K. He has been my rep for a long time. He is fantastic. He has a wonderful and quick sense of humor. I look forward to seeing him every time I have an appointment.
He is the best and he understands me.
I give him 5 stars on his professionalism.
I am very blessed to have him as my Kia representative. Thank you for allowing me to critique his performance.
Sincerely,
Jeff Strompf
JSJamie Soria
GoogleReview
★★★★☆Rated 4 out of 5
Brian in service has always been a great help.
INIM DUMB NOICE
GoogleReview
★★★★★Rated 5 out of 5
Fast and easy great communication through the whole process
SJSimin Javedani
GoogleReview
★★★★★Rated 5 out of 5
DJDean Johnson
GoogleReview
★★★★★Rated 5 out of 5
JJoelle
GoogleReview
★★★★★Rated 5 out of 5
Brian K always.
Sang B. never.
JGJoe gallagher
GoogleReview
★★★★★Rated 5 out of 5
Brian was great, always treats me with respect and is very knowledgeable.
BDBarbra Decker
GoogleReview
★★★★★Rated 5 out of 5
I want to put a review for Greg Toma he has been so awesome with helping me with my cars he gives me full details he spends the time to talk with me he's very patient even though I cannot remember everything he always goes out of his way to make sure that I understand and I write everything down any helps me with my cars and he's helping me with my car now and he's always there to help me when I need him and he takes the time to help me
RJrobert washburn jr
GoogleReview
★★★★★Rated 5 out of 5
If there is one thing I truly don’t enjoy doing, it’s buying a car! I will say the wife and my experience at First KIA of Simi Valley was first rate. We weren’t pressured and Johnny the General Manager and his team Especially a top notch, thoughtful salesman “Joe Tarani” exceeded our expectations. We are so grateful and ecstatic with our decision to purchase a new Sorrento Hybrid from our new friends at First KIA of Simi Valley.